Question 1

What types of baked goods do you offer?

Accepted Answer

We specialize in a variety of homemade treats, including cakes, cupcakes, cookies, bread, and seasonal pastries. If you’re looking for something special, just ask!

Question 2

Do you accommodate special dietary needs?

Accepted Answer

Yes! We offer gluten-free, vegan, and nut-free options upon request. Please let us know your dietary requirements when placing your order.

Question 3

How can I place an order?

Accepted Answer

You can place an order through our website, by phone, or via email. We can also take orders in person at our listed pick up location. For custom orders, we recommend reaching out at least one week in advance.

Question 4

What is your typical turnaround time for orders?

Accepted Answer

Menu item orders can be placed within 48 hours of your preferred pick up date. For custom orders, generally, we need 3-5 days to prepare your order, depending on the size and complexity. Last-minute orders might be possible—just ask!

Question 5

Do you deliver or offer pick-up?

Accepted Answer

We offer local delivery within the Albuquerque metro for a small fee, or you can choose to pick up your order from our listed pick-up location.

Question 6

Can I customize my order?

Accepted Answer

Absolutely! We love creating personalized cakes and treats. Let us know your theme, flavors, and design ideas when you order.

Question 7

How do I store my baked goods?

Accepted Answer

To keep your treats fresh, store cakes and cupcakes in a cool, dry place. Refrigerate items with cream or fresh fruit fillings and bring to room temperature before serving.

Question 8

What payment methods do you accept?

Accepted Answer

We accept cash, credit/debit cards, and payment through [PayPal/ Venmo/other]. Cash payment is due at the time of pick-up or delivery. We can also accept credit card payment via "tap to pay" if you are placing your order in person.

Question 9

What if I need to cancel or change my order?

Accepted Answer

Please notify us as soon as possible if you need to cancel or modify your order. Cancellations within 48 hours of the scheduled pick-up or delivery may be subject to a fee.

Question 10

Do you offer gift packaging or delivery?

Accepted Answer

Yes, we provide beautiful gift packaging options and can deliver directly to the recipient within our local area.

Question 11

How do I provide feedback or reviews?

Accepted Answer

We love hearing from our customers! You can leave reviews on our website or social media pages, or simply email us your feedback.

Frequently asked questions